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Privacy Policy

Introduction

This Privacy Policy provides a description of the practices of GLUE ('we', 'us' of 'the Company') with respect to data collected from users who access our website through gluecatering.nl ('Site'), or who otherwise share personal data with us (together: 'Users').

Reasons for data collection

Translation: Processing your personal data (i.e., any information that may be used to identify you by reasonable means; hereinafter referred to as 'Personal Data') is necessary for fulfilling our

contractual obligations towards you and providing our services to you, protecting our legitimate interests, and complying with applicable financial and legal obligations.

By using the Site, you consent to the collection, storage, use, disclosure, and other processing of your Personal Data as described in this Privacy Policy.

We recommend that our Users carefully read and use this Privacy Policy to make informed decisions.

What kind of data do we collect?

We collect two types of data and information from Users.

The first type of information is non-identified and non-identifiable information regarding one or more User(s), which may be made available or collected through your use of the Site ('Non-Personal Data'). We are not aware of the identity of a User from whom Non-Personal Data has been collected. Non-Personal Data collected may include aggregated data about your use and technical data transmitted by your device, including certain software and hardware data (such as the browser and operating system your device uses, your language preference, access time, etc.) to improve the functionality of our Site. We may also collect information about your activities on the Site (such as pages viewed, browsing behavior, clicks, actions, etc.).

The second type of information pertains to Personal Data. This is individually identifiable information that can be used to trace a person, with or without reasonable effort. This type of information includes:

  • Device Information: We collect Personal Data from your device, which may include location data, IP addresses, unique identifiers (such as MAC address and UUID), and other information related to your activities on the Site.
  • Information provided by you when filling out the contact form or ordering our packages. This information is used to send responses to your inquiries, ordered products, quotes, and invoices. If you wish to be notified, your information will also be used for promotional purposes.
How do we receive information about you?

We receive your personal information from various sources:

  • When you voluntarily provide personal information to us to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From external vendors, services, and public records (such as traffic analytics providers).
What kind of data do we collect?

We do not rent, sell, or share User information with third parties, except as described in this Privacy Policy.

We may use the information for the following purposes:

  • To communicate with you – to send messages about our services to you, to provide you with technical information, and to respond to any questions or customer service issues you may have;
  • To communicate with you and keep you informed about our latest updates and services (if specified);
  • To show advertisements to you when you use our Site (see 'Ads' for more information) (if specified);
  • To sell our websites and products (see 'Marketing' for more information);
  • For statistical and analytical purposes, to improve the site.

We not only use Personal Data for the purposes listed above, but also transfer and provide this data to our subsidiaries, affiliated companies, and subcontractors.

In addition to the purposes stated in this Privacy Policy, we may also share Personal Data with our trusted external vendors, who may be located in other jurisdictions around the world. We may do this for the following purposes:

  • Hosting and managing our Site;
  • Providing you with advertising offers and promotional materials related to our Site and services;
  • Conducting research, performing technical diagnostics, or analytics.

We can also disclose information if we believe in good faith that it is useful or reasonably necessary to share this information in order to:

  • To comply with applicable laws, regulations, legal proceedings, or government requests;
  • To enforce our policies (including our Agreement) and investigate possible violations thereof;
  • To investigate, detect, prevent, or address illegal activities or other wrongdoing, suspected fraud, or issues related to security;
  • To establish and exercise our rights to defend against legal claims;
  • To prevent harm to the rights, property, or safety of us, our users, you, or any third party;
  • Or to cooperate with law enforcement agencies and/or in case we find it necessary to exercise intellectual property rights or other rights.
User rights

You can:

  1. Request confirmation of whether or not personal data about you is being processed and access to your stored personal data, along with additional information.
  2. Request an overview of the personal data you have voluntarily provided to us, in a structured, commonly used, and machine-readable format.
  3. Request us to correct the personal data we hold about you.
  4. Request us to delete your personal data.
  5. Object to the processing of personal data by us.
  6. Request us to restrict the processing of your personal data.
  7. File a complaint with a supervisory authority.

However, these rights are not absolute and may be subject to our own legitimate interests and legal requirements.

If you wish to exercise any of the aforementioned rights or receive more information, you can contact our Data Protection Officer ('DPO') using the details below:
This email address is being protected from spambots. You need JavaScript enabled to view it..

Sure

We will keep your personal data for as long as necessary to provide our services and comply with our legal obligations, resolve disputes, and enforce our policies. When determining retention periods, we consider the type of information collected and the purpose for which it was collected, taking into account applicable legal requirements and the need to dispose of outdated, unused information as soon as possible. We maintain records of customer personal data, account opening documents, messages, and other items as required by laws and regulations.

We may correct, supplement, or delete incomplete or inaccurate information at any time and at your own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or use our services.

A 'cookie' is a small piece of information that a website gives to your device when you view a website. Cookies are very useful and can be used for many different purposes. They can help you navigate efficiently from page to page, automatically activate certain features, remember your preferences, and make the interaction between you and our Services faster and easier. Cookies are also used to ensure that the advertisements you see are tailored to you and your interests and to gather statistical data about your use of our Services.

De Site maakt gebruik van de volgende soorten cookies:

  1. 'session cookies' that are only temporarily stored during an internet session so that you can use the system normally. These cookies are removed from your device when the browser is closed;
  2. 'persistent cookies' that are only read by the Site, are stored on your computer for a certain period and are not deleted when the browser is closed. These cookies are used when we need to know who you are for repeat visits, for example, to save your preferences for the next time you log in;
  3. 'third-party cookies' that are set by other online services that provide content on a page you are viewing, such as external data analytics companies that monitor and analyze our web traffic.

Cookies do not contain information that can be used to identify your personal identity, but the Personal Data we store about you may be linked by us to the information stored and obtained through cookies. You can delete cookies by following the instructions of your device preferences, but if you choose to disable cookies, certain features on our site may not work properly and your online experience may be limited.

We also use a tool called 'Google Analytics' to collect information about your use of the Site. Google Analytics collects information about how often users visit the Site, which pages they visit, and so on. The information we receive from Google Analytics is used to improve our Site and services. Google Analytics collects your IP address on the day you visit the sites, rather than your name or other information that can be used to identify you. The information we have collected using Google Analytics is not combined with personal data. The ability of Google to use and share the information collected by Google Analytics about your visits to this Site is limited by the Google Analytics Terms of Use and the Google Privacy Policy.

Collection of information by third parties

Our policy only pertains to the use and disclosure of information we collect from you. If you disclose your information to other parties or on other sites on the internet, different rules may apply to their use or disclosure of the information you provided them. Therefore, we encourage you to read the terms and conditions of any third-party that you provide information to.

This Privacy Policy does not apply to the practices of companies we do not own or control or individuals we do not employ or manage, including the third parties to whom we disclose information as set forth in this Privacy Policy.

How do we protect your data?

We implement and maintain the security of the Site and your information with great care. We use procedures and policies that meet industry standards to ensure the security of the data we collect and store, and to prevent unauthorized use of such data. We require all third parties to comply with similar security requirements in accordance with this Privacy Policy. Although we take all reasonable steps to protect all data, we cannot take responsibility for the actions of individuals who gain unauthorized access to or misuse our Site, and we cannot guarantee, implicitly, explicitly or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some recipients of data are located outside the EEA. In such cases, we only share your data with countries approved by the European Commission as providing adequate data protection or enter into a legal agreement to ensure adequate data protection.

Advertisements

We may use third-party advertising technology to serve ads when you use the Site. This technology uses information regarding your use of the Services to serve you ads (e.g., by placing third-party cookies on your web browser).

For many third-party advertising networks, you can opt-out, including networks operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about NAI and DAA member practices and your choices regarding their use of this information, including how to opt-out of NAI and DAA member ad networks, visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Data, such as your name, email address, phone number, etc., either by ourselves or with the help of our external subcontractors, to provide you with promotional material related to our services that we believe you may be interested in.

Out of respect for your right to privacy, we provide you with the option to indicate within these promotional materials that you do not wish to receive any more advertising offers from us in the future. If you opt out, we will remove your email address or phone number from our advertising list.

Please note that even if you have opted out of our promotional emails, we may still send you other important email messages for which we do not provide you with the option to opt out. This may include customer service messages or administrative notices.

Business transaction

We may share information in the event of a business transaction (e.g. sale of a substantial portion of our business, a merger, consolidation, or sale of assets). If such a case occurs, the beneficiary or acquiring company will assume the rights and obligations as stated in the Privacy Policy.

Minors

We understand how important it is to protect the privacy of children, especially online. The Site is not intended for or directed at children. Under no circumstances will we allow minors to use our services without prior consent from a parent or legal guardian. We do not intentionally collect Personal Information from minors. If a parent or guardian discovers that their child has provided Personal Information to us without permission, they should contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Updates or Changes to this Privacy Policy

We reserve the right to periodically modify or revise this Privacy Policy. Substantial changes will be immediately effective upon the publication of the revised Privacy Policy. The latest version will be displayed in the "Last Modified" section. If you continue to use the Platform after the notification of such changes on our website, it means that you acknowledge and approve these changes to the Privacy Policy and agree to the terms of these modifications.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

[Last updated: May 24, 2018]

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